what to do if heated tobacco device stops working Troubleshooting IQOS ORIGINALS ONE | IQOS Support

what to do if heated tobacco device stops working Troubleshooting IQOS ORIGINALS ONE | IQOS Support

Marsoni

M251S

$28.37

Get it in 3 business days with 1 day shipping. Friday, May 29

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I got the 8in 1 inset wad of the 5 in 1 that I had originally ordered. The seller contacted me about because it was the holidays they decided to send me the 8 in 1. I never had any trouble with the mug press before. My temp was 365 for 60 seconds and the burning never happened before. Then I put my cup in and my press started to smoke. The sublimation paper started turning brown and smelling bad. So I turned the temp and time down to 345 for 30 seconds. But when it was time to press it, the temperature went over 500 and started rising. So I turned it off and turned it back on but it did the same thing. I don’t know what to do. I can’t get a refund or even return it. This mug press sucks. Don’t waste your time!!! %%Update%% I can’t do this anymore. This was the replacement they sent me and it already burned my tumbler. I only used 330 for for 30 seconds and after the first turn the paper was brown. Then it started smoking. I can’t keep wasting tumblers on the mug press. My room smells like smoke. This never happened before. I used 6 tumblers in this machine before it started smoking. I’m going to buy another tumbler press. Not from here. &&Update&& They sent me an entirely new machine with attachments. I think the problem was the control box but now I have doubles of everything

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Reviewed in the United States on February 9, 2023

Verified Purchase

Nancy Lewis

Houston, US

★★★★★ 5

8 in 1

Color: Pink, Size: 15"x15" 8 in 1

What a machine so good

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Reviewed in the United States on May 31, 2026