★★★★★ 3
good and bad
Good: The ink tank concept is brilliant. It was insanely easy and mess-free to install the print heads and fill the ink tanks. The control panel is elegant and nicely integrated into the printer. The whole thing was relatively easy to set up. The print quality was fine.
Bad: The first printer I received was covered in ink because apparently the black ink exploded in transit. The replacement printer came barely in time. I tried to print Microsoft Word labels from the HP app, and wasted a lot of labels because it refused to format correctly. Then I had trouble printing in color from Microsoft (but at least the formatting matched the labels). After an update, I was able to print labels in color, BUT had to do one sheet at a time because they kept jamming (set at specialty paper glossy since they were glossy labels) -- again wasted a lot of labels. AND it took FOREVER to print one sheet of labels in color, even when there was barely any color. After it jammed, the color on the labels changed and took several sheets to return to the original colors. I donʻt know yet if the print heads were actually damaged, but it seemed to recover eventually
If you want to print a lot of labels in color in a reasonable amount of time without having to feed one sheet at a time, this is not the printer for you. If you mostly print black & white on regular paper, and only occasionally need color, then maybe it will work for you. I havenʻt tried scanning. Again, the ink tank concept is a game changer, but this printer is far from perfect.
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Reviewed in the United States on August 9, 2025
