★★★★★ 1
Good looker but terrible performance
Color: 2-Speed Rechargeable Set with Charging Base
I purchased the product and the base would not attach from the charging module. This is their big selling point. I requested a replacement and sadly the replacement was of the same batch run as the original soo…. Yeah that base would not detach. There are videos showing how easy it is to detach base from charging module. Not theses units. Circle Joy customer service is an @gmail.com. They said base is not designed to be removed frequently. I reminded them the separation feature is their highlighted feature. I was just looking for a base. Circle Joy said no…. If I do not like either unit just return them to Amazon.???? In the meantime, after maybe a dozen grinds, the original unit quit grinding normally and would barely grind at all. I shook it out and it worked again but doesn’t sound right. Two takeaways: 1) Poor product quality. 2) I am sooo done with trying to work with Amazon on replacement items. Save yourself a tone of aggravation and just return the order and reorder if you dare. Otherwise good looking and heavy feel and works great about 10 times. Too bad so sad. Now I have this huge return hassle with Amazon.
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Reviewed in the United States on February 6, 2026
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