★★★★★ 5
wi-fi connectivity appears to be fixed! Yay!
Style: WF-7840, Set: DUAL TRAY (500 sheets)/FAX/ADF/PRINT/COPY/SCAN
Updated: Connectivity has only failed once out of may prints! Yay! 5 stars if this keeps up! LEAVE THE FIRMWARE ALONE NOW!
Updated again: This latest firmware update is an improvement. Up to 4 stars now: The printer has worked 2 times out of the last 3 prints. That is better than never working. Killing the Epson task and unplugging/plugging the printer is still the fasted way to fix when connectivity fails.
Updated again: Every frequent firmware update makes the connectivity WORSE. Now the printer FAILS TO CONNECT EVERY TIME I PRINT. Right now the printer is installing yet another update. The notification says the firmware update is under SETTINGS. Yes, true, but 4 layers down so I end up searching and scrolling back an forth with every update. Why is it that the most used features are buried in the menus. Coder's revenge, I guess.
The connection fails, the connection fixer thing asks a bunch of stupid questions and won't go away. Is the printer on? Did you change your router? Then is fails and suggests trying more stupid stuff.
It should say: Use Task Manager to kill the running Epson task. Unplug the printer, then plug it back in. In 5 minutes, you will have your print. How convenient. EVERY TIME I PRINT. I expect this or the next FW update will kill even that. This is a beautiful mechanical machine with idiotic electronics and firmware/software.
Updated review: This printer forgets who and where it is about once a week. The printer is only 6 feet from the Wi-Fi router. I have to run the Connection Checker program, answer irrelevant questions, reset the router, blah, blah, blah - the robot version of a customer support call. Make sure you also have an HP or Brother printer in case you need something printed right away when it hangs up. You will end up with an extra copy once the Epson wakes up. This is getting old. My HP printer never does this. My two Brother printers never do this. Epson finally came out with a mechanical masterpiece that always feeds and never jams. Now Epson needs to work on their interface design. I never thought Epson Connection Checker would be on my most-used software list.
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Original review: I really like this printer. I am not a photographer and I don't print t-shirts. The WF-7840 prints fast and feeds paper without jamming. That is more than I can say about the Artisan 1430 as a general purpose printer. This is a big printer, but if you have room for it, it is a very nice machine. It does so much that you will need the help file to do much of anything, but it will be there somewhere. I printed all of June, July, and August and part of September on the starter ink cartridges. I only use it for color prints. I have 3 laser printers for B&W prints. The WF-7840 only has ink 4 cartridges instead of 6 like the 1430. I am very happy with my purchase.
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Reviewed in the United States on September 12, 2021
